NeuronSpark GEO Platform/SmarTone電訊 · 流動網絡與寬頻 · Hong KongDemo brand · public data
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Monitor

Last scan 2026-09-18
Mentions
601
601 of 668 answers
#1 of 12 brands
Presence rate
90%
601 of 668 answers
#1 of 12 brands
Share of Voice
16%
601 of 3743 brand mentions
#1 of 12 brands
Sentiment
58
572 answers naming the brand
#5 of 12 brands
Accuracy
99.8%
600 of 601 answers accurate
203 name the brand only

Presence rate over time

0%25%50%75%100%2026-09China Mobile Hong Kong 85%3HK 82%csl 79%HKT 33%SmarTone 90%

First scan — the trend starts with next month’s.

Brand visibility

Brand
SmarTone you60190%16%58
China Mobile Hong Kong 56685%15%59
3HK 54782%15%55
csl 52579%14%57
HKT 21933%6%58
HKBN 20631%6%57
1O1O 20230%5%57
SoSIM 11117%3%62

Share of Voice

SmarTone: 16%China Mobile Hong Kong: 15%3HK: 15%csl: 14%HKT: 6%Other: 34%
  • SmarTone16%
  • China Mobile Hong Kong15%
  • 3HK15%
  • csl14%
  • HKT6%
  • Other34%

Answer accuracy

Accurate397
Name only (counted accurate)203
Inaccurate1
  • Positioning and differentiators1

Citation sources

DomainAnswers
smartone.com Own site142
web.three.com.hk 137
hkcsl.com 134
hk01.com 92
hk.chinamobile.com 85
ofca.gov.hk 81
booga.com.hk 77
en.wikipedia.org 76

159 of 356 answers with sources cite the brand’s own site · Only engines that search the web (Perplexity, Google AI Overview) return sources.

Presence rate by engine

0%50%100%SmarTone · ChatGPT: 93%93China Mobile Hong Kong · ChatGPT: 88%883HK · ChatGPT: 86%86csl · ChatGPT: 80%80HKT · ChatGPT: 45%45ChatGPTSmarTone · Gemini: 97%97China Mobile Hong Kong · Gemini: 96%963HK · Gemini: 94%94csl · Gemini: 93%93HKT · Gemini: 32%32GeminiSmarTone · Perplexity: 85%85China Mobile Hong Kong · Perplexity: 72%723HK · Perplexity: 69%69csl · Perplexity: 59%59HKT · Perplexity: 26%26PerplexitySmarTone · Claude: 88%88China Mobile Hong Kong · Claude: 81%813HK · Claude: 79%79csl · Claude: 80%80HKT · Claude: 33%33ClaudeSmarTone · Google AI Overview: 80%80China Mobile Hong Kong · Google AI Overview: 91%913HK · Google AI Overview: 82%82csl · Google AI Overview: 87%87HKT · Google AI Overview: 18%18Google AI Overview
SmarToneChina Mobile Hong Kong3HKcslHKT

SmarTone vs. the top 4 brands by presence

Presence rate by prompt

Lowest presence first
PromptChatGPTGeminiPerplexityClaudeGoogle AI Overview
SME broadband100%33%0%33%100%
Safety services for elderly67%100%0%0%100%
Data-only SIM100%100%33%67%0%
Prepaid SIM67%67%67%67%—
New phone on contract100%100%67%67%0%
Enterprise IoT100%100%67%67%0%
High data allowance67%100%100%67%0%
Student plan100%100%67%100%0%
Travel roaming100%100%100%67%0%
Enterprise 5G67%100%67%67%100%

Full tier: 52 Hong Kong buyer prompts × 3 phrasings each (Cantonese, written Chinese, English) × 5 AI engines. Google showed an AI Overview for 45 of 50 Hong Kong searches; only those 45 are scored. Whether the brand is named is an alias match. Brand lists, sentiment and accuracy are read by Claude-Sonnet-4.5; accuracy is checked against the brand profile only.